Frequently Asked Questions
Questions, answered
The things players and Dungeon Masters ask us most. Still stuck? The workshop is one message away.
Do you sell STL files?+
No. MimicWorkshop is not a marketplace and we do not sell digital files. We manufacture finished, physical tabletop products from commercially licensed designs — from STL to tabletop.
Where are products made?+
Everything is produced on demand on our own print floor in Davie, Florida, then quality-checked before it ships.
What materials and scale do you use?+
Miniatures are printed in detail resin at standard 28mm/32mm tabletop scale. Terrain and storage are printed in durable FDM filament. Each product page lists its specific material and scale.
Who designs your miniatures and terrain?+
Our miniatures and terrain are licensed from Cast N Play, and our storage systems are built on the Modi Case ecosystem. Accessories, painting supplies, and bundles are MimicWorkshop first-party lines. See our licensing page for full attribution.
Are the miniatures painted?+
Products ship unpainted unless a listing explicitly states otherwise, ready for priming and your own paint scheme. Check the Workshop Journal for our painting guides.
How long until my order ships?+
Because items are made to order, there's a short production window — typically 2–6 business days depending on the product — before transit begins. Full details are on our shipping page.
What's your return policy?+
Damaged or defective items are replaced or refunded within 14 days. Made-to-order items aren't eligible for change-of-mind returns; unopened stocked accessories can be returned within 30 days. See our returns page.
Is the Modi Case system modular?+
Yes. Modi Case is a modular, expandable storage ecosystem — pieces are designed to combine into a campaign kit you can transport safely. Each listing notes compatibility and expansion modules.